Legal
Non-Circumvention
Frame Labs non-circumvention policy for clients and creatives.
Last updated: March 2026
What Non-Circumvention Means
Non-circumvention means that neither clients nor creatives may use the Frame Labs platform to initiate a relationship and then conduct business outside the platform — bypassing Frame Labs as the intermediary.
This policy protects the integrity of the marketplace, ensures that creatives are paid fairly and on time, and allows Frame Labs to continue offering the matching, contract, and payment infrastructure that makes the platform work.
Binding Agreement
All creatives accept non-circumvention terms when they take on a project via the Frame Labs platform. All clients accept non-circumvention terms when they submit a brief and engage with a matched creative.
The two-tier model means creatives may join the Frame Labs network freely without committing to these terms upfront — the agreement activates only when a project is accepted.
What Is Prohibited
- Direct hiring: Engaging a creative matched through Frame Labs for paid work outside the platform during or after a project.
- Referral bypassing: Introducing a client contact to a Frame Labs creative for the purpose of conducting business outside the platform.
- Parallel contracting: Running a Frame Labs project while simultaneously contracting the same creative directly for the same or related scope.
- Identity sharing:Sharing a creative's personal contact details (email, phone, social handles) obtained through the platform with third parties for the purpose of circumvention.
Enforcement
Violations by creatives result in immediate removal from the Frame Labs network and forfeiture of any payments held in escrow for active projects. Violations by clients result in suspension of platform access and may result in legal action for breach of contract.
Frame Labs reserves the right to investigate suspected circumvention and to request supporting documentation from both parties as part of any dispute resolution process.
Duration
Non-circumvention obligations apply for a period of 24 months from the date of the last completed project between the client and the creative on the Frame Labs platform.
Questions
To report a suspected violation or ask a question about this policy, contact hello@framelabs.io.